NOW HIRING:

Permanent Part Time 20 hours/week

Rocky Point Ice Cream’s Kitchen Manager is responsible for leading our team in delivering exceptional premium ice cream products hand crafted using as many local ingredients as possible, consistent production performance, a good flow, and great vibes during every shift.

The Kitchen manager will work closely with our production manager and do their best to meet the expectations of production volumes through hard work and effective management of the team of ice cream makers.

RESPONSIBILITIES

  • Make Ice Cream, Vegan Ice Cream, Sorbets, and inclusions during shifts.
  • Make hand crafted ice cream cakes and desserts
  • Keep kitchen and freezer areas professional, clean, and organised
  • Rotate inventory
  • Follow health, safety, and sanitation guidelines with care
  • Train new ice cream makers on ice cream making procedures and kitchen policies
  • Communicate relevant information with production manager, ice cream makers, and management in a professional and friendly manner
  • Participate in meetings and discussions concerning product development
  • Provide valuable feedback and input during the hiring of ice cream makers
  • Be able and willing to go above and beyond when the kitchen demands it
  • Bring music playlists to work to contribute to the kitchen’s fun environment

REQUIREMENTS

  • Available a minimum of 20 hours per week
  • Work alone during some shifts in the fall and winter
  • ‘Optional’ opportunity to pick up additional hours in the Spring and Summer
  • Limited summer vacations (can be accommodated based on other management staffs vacation requests)
  • We are a growing company and our management staff wear many hats, sometimes, you will be asked to help with tasks outside of your normal job description; like help pull a wholesale order, place an occasional inventory order if the production manager is away, pick up supplies
  • Over 19 years of age

QUALIFICATIONS

(in order of importance)

  • Ability to stand eight hours a shift and lift up to 50 pounds
  • Knowledge and passion for food, cooking, and quality
  • Ability to properly multitask without compromising quality
  • Relevant kitchen/baking experience
  • Experience managing multiple employees’ a plus
  • Willingness to learn and follow instructions with precision as well as give a great attention to detail
  • Demonstrated self motivation while also being a dedicated team player
  • Valid Foodsafe Certificate (this is mandatory, but can be achieved prior to hiring)

COMPENSATION

  • Hourly wage based on experience + tips with incremental, merit based raises
  • Vacation pay accrued hourly
  • Optional Flexible Scheduling, posted at least a month in advance
  • The opportunity to take extended vacations (combination of paid and unpaid) during the winter months
  • End of Summer Wrap Up party
  • $100 worth of RPIC Merchandise/year
  • All the ice cream you can eat

APPLY

Email: suzanne@rockypointicecream.com and include in the subject line: Kitchen Manager
If you receive a request for an interview you will be required to bring a ‘treat’ for interviewers to enjoy so that you can show off your kitchen/baking experience

Rocky Point Ice Cream is family business specialising in hand crafted ice cream using as many local ingredients as possible. We are dedicated to producing quality products, providing amazing customers service, continue to provide a fun and rewarding work environment, and support our community through donations and volunteer work.

Rocky Point Ice Cream is looking for an enthusiastic, hardworking, manager to help our company grow and keep our retail location on point during our busiest evenings.

Thursday, Friday, Saturday, Sunday: 5pm – 11.30/45pm
(opportunity for flexibility of schedule in the fall and winter months)

Closing Manager Responsibilities:

  • Scooping ice cream, making coffees, and serving customers
  • Responsible for overall shift’s customer service, sales, and vibe
  • Communicate add-on and sales goals to all scoopers during each shift
  • Manage and prioritize flow of tasks, breaks, and scooping during shift
  • Responsible for all cash handling during shift
  • Communicate effectively with all employees, including coaching, training, and celebrating awesomeness
  • Problem solve and use good judgement
  • Deliver exceptional customer service
  • Show enthusiasm and passion regarding Rocky Point Ice Cream and what our company stands for
  • Hustle to keep the shop looking awesome and fully stocked

Closing Manager Qualifications:

  • Have great communication skills and a professional but FUN attitude
  • Customer service experience
  • Previous managerial experience preferred
  • Valid Food Safe Certification

Please apply by sending your resume to hireme@rockypointicecream.com
Please include “Closing Manager” in the subject line

Rocky Point Ice Cream is looking for a hard-working, friendly ice cream enthusiast to join our team. This Ice Cream Maker will participate in small batch high volume ice cream and inclusion production. Rocky Point Ice Cream is a family run ice cream company serving hand crafted small batch ice cream using as many local ingredients as possible. On an average day ice cream makers are working to their own music while creating artisan ice cream and inclusions. Rocky Point Ice Cream’s products are available to customers from our retail store in Port Moody, our two roving ice cream trucks Scooper and Rocky, and a handful of other locations.

Ice Cream Maker Responsibilities

  • Work 4-5 x 8 hour shifts per week (Flexible times/days)
  • Produce between 600-800 litres of ice cream per day
  • Prepare ingredients for each flavor including homemade caramel, chocolate base, fruit reduction, toasted nuts, fudge, fruit compotes, etc.
  • Maintain production sheets for ice cream, sorbets, and inclusions during daily production
  • Communicate relevant information to kitchen manager effectively
  • Follow heath, safety, and sanitation plan with care
  • Keep kitchen clean and organized
  • Responsible for washing and sanitizing all dishes during your shift
  • Responsible for placing food waste, recycling, and garbage in designated locations
  • Take utmost care and pride in producing every batch of hand crafted ice cream

Ice Cream Maker Qualifications

  • Love for Ice Cream
  • Passion for food, cooking, and quality
  • Experience cooking and baking (professionally or at-home)
  • Ability to measure ingredients accurately
  • Ability to lift up to 18kgs repeatedly each shift
  • Ability to multitask without compromising efficiency or product quality
  • Fraser Health Food Safe Certificate

Applications

  • Send applications to hireme@rockypointicecream.com or drop them off at 2800 Murray Street, Port Moody to the attention of ‘Kitchen Manager’
  • Include a copy of your Food Safe Certificate
  • Applications close March 31st.
  • Interviews April 2nd and anticipated start date for training April 11th

*We are looking for an exceptional person to join our team and your resume says a lot about you, consider being creative and thinking outside the box when applying.